Returns & Exchanges
At KORA Organics, we want you to love your glowing skin, so if you are not completely satisfied with your purchase, we offer a 30-day return policy for products purchased through our official website. All returned items must be in their original packaging and in gently used or unused condition to qualify for a refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully pack the products in their original shipping box or a similar sturdy container to ensure they arrive back to us safely.
- 3.Affix the Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7-10 business days.